FAQs
More FAQs- What types of disinfection services do you offer?
- Do I need general contractors?
- Why did the technician leave wet carpet on my stairs?
At ServiceMaster Restore, we pride ourselves on offering comprehensive and specialized disinfection services for a variety of situations in your home. Our highly trained technicians have the expertise to properly remove and dispose of contaminants and pathogens due to things like viral illnesses, rodent feces or sewage backup in your home. Rest assured that our team is equipped with industry-leading products and equipment to ensure a thorough and safe disinfection process for your home.
There are some aspects of the restoration process that may require the services of general contractors such as drywall/painting; electrical; plumbing; roofing; framing/finish carpentry; flooring/carpet; installation of doors, windows, cabinets, post-construction cleanup, etc.
After water damage in your home, stair carpeting is generally not removed for safety reasons. Exposed tack strips or staples, especially on steps, can be dangerous. However, there are situations where removing carpet from stairs is necessary to prevent damage to hardwood steps underneath, or in the case of sewage contamination. Removing tack strips is not advised, as this may damage the hardwood or the subfloor. Extreme caution must be used whenever the tack strip is exposed or when the carpeted stairs are damp. If carpet left on the stairs is unsalvageable, it will be removed when new carpet is installed.